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Intermodal Terminal Manager - Middle Bay

ASF Intermodal
Team
On-site
Charlotte, North Carolina, United States

Middle Bay Transportation is looking for an Intermodal Terminal Manager for our Charlotte, NC terminal. If you're interested in working with the industry's leader and have a commitment to success through safety, personal empowerment and collaboration, this is the place for you.

Purpose and Scope:
Responsible for managing the day to day operations of an intermodal transportation terminal. Position supervises two to five employees.

Responsibilities / Essential Functions:
• Oversee the incoming orders. 
• Ensure terminal is meeting the expectations of customers in terms of pick-ups and deliveries.
• Work with Customer Service Rep and Dispatcher on problems and unresolved issues.
• Evaluate and recruit drivers
• Ensure that shipments and documentation are dealt with in a timely manner.
• Follow up on all verbal and written customer requests for rates or other information
• Maintain accurate records and files as required.
• Produce reports as may be requested by upper management.
• Stay abreast of market conditions and changes in both shipping and commodity markets.
• Supervise the work of terminal employees and conduct performance appraisals including performance development plans for each employee.
• Perform other assignment/projects as requested by VP of Operations.

Qualifications:
• Minimum 3 years of prior drayage/intermodal experience
• Experience working in the Charlotte area required. 
• Prior supervisory experience required. 
• Must have excellent interpersonal and communication skills both verbal and written.
• Ability to multi-task and problem solve in a fast-paced environment 

Working Conditions:
Terminal/Office environment; extended working hours may be occasionally necessary.